Privacy Policy

Privacy Policy

Effective Date: Updated 1 Nov 2024

Introduction

Welcome to Healet Pharmaceutical Company. At Healet Pharma, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect the information you provide when you visit our Shopify store at healetpharma.com.pk. By using our site, you agree to the terms outlined in this privacy policy.

1. Information We Collect

We collect several types of information to provide, improve, and personalize our services:

  • Personal Information: Name, email address, mailing address, phone number, date of birth, and any information you provide directly.
  • Health Information: If applicable, health information provided voluntarily by you (for example, for consultations or recommendations).
  • Payment Information: Payment details, such as credit card numbers or billing information, processed through Shopify’s secure payment gateways.
  • Order Details: Product purchase history, prescription details (if applicable), and communication history with us.
  • Technical Data: IP address, browser type, device information, and cookies to enhance site functionality.

2. How We Use Your Information

We use your information for various purposes, including:

  • To Process Orders: To handle orders, payments, returns, and customer service inquiries.
  • To Improve Our Services: To analyze website usage, track engagement, and improve product offerings and customer experiences.
  • To Communicate with You: To send updates on your orders, marketing information from Instagram and Facebook, and important service announcements.
  • To Comply with Legal Requirements: To fulfill regulatory requirements and respond to legal requests.

3. Sharing Your Information

Healet only shares your information under the following conditions:

  • Third-Party Service Providers: We may share your information with trusted third parties, such as payment processors, shipping companies, and data analytics providers, solely to facilitate our services.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Healet, our users, or others.
  • Business Transfers: If Healet is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Security of Your Information

We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website is hosted on Shopify, which complies with the Payment Card Industry Data Security Standard (PCI DSS). However, please remember that no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Rectification: Request access to or correction of your personal information.
  • Deletion: Request deletion of your information, subject to regulatory requirements.
  • Withdrawal of Consent: If you’ve provided consent for certain processing activities, you may withdraw it at any time.
  • Opt-Out: Unsubscribe from marketing emails by following the link at the bottom of each email or by contacting us directly.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and collect information on how our site is used. You can modify your cookie preferences in your browser settings.

7. Children’s Privacy

Healet does not knowingly collect personal information from children under the age of 13. If we become aware of any such data, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

Healet Pharmaceutical Company
Gala Villa Road, Bani Gala Islamabad.
skinscientist3@gmail.com